Privacy Policy

Effective Date: January 14, 2026

The Sente Group, Inc. (“The Sente Group,” “we,” “us,” or “our”) operates the Scireo platform, including
sentebase.com and the Scireo mobile applications (collectively, the “Service”). This Privacy Policy explains
how we collect, use, disclose, protect, and retain your personal information when you use the Service, as
well as the choices and rights available to you.

By accessing or using the Service, you agree to the terms of this Privacy Policy.

 

1. Definitions

  • Service: The Scireo platform, including sentebase.com and all Scireo mobile applications.
  • Personal Data: Information relating to an identified or identifiable natural person.
  • Usage Data: Automatically collected information generated by your interactions with the Service.
  • Cookies: Small files stored on your device to support functionality, security, and analytics.
  • Data Controller: The Sente Group, Inc.
  • Data Processor / Service Provider: A third party processing data on our behalf.
  • User / Data Subject: Any individual using the Service.

 

2. Information We Collect

 

2.1 Personal Data You Provide

  • Contact information (name, email address, phone number)
  • Account information and credentials
  • Communication preferences
  • Content you provide through forms, uploads, or support request

 

2.2 Usage Data

We may collect:

  • IP address, browser type, and browser version
  • Device type, operating system, and device identifiers
  • Pages visited, time spent, and access timestamps
  • Performance, diagnostic, and crash data

 

2.3 Cookies and Tracking Technologies

We use Cookies and similar technologies to maintain sessions, remember preferences, enhance security, and analyze usage.

  • Essential Cookies
  • Preference Cookies
  • Security Cookies
  • Analytics Cookies

You may disable cookies in your browser, though some Service features may not function properly.

 

3. How We Use Your Data

  • Provide, maintain, and operate the Service
  • Authenticate users and manage accounts
  • Notify you of updates or changes
  • Support interactive features you choose to use
  • Provide customer support
  • Analyze performance and improve functionality
  • Detect, prevent, and address security issues
  • Send news or offers (with opt-out options)
  • Recipients may opt out of SMS messages at any time by replying STOP

We do not sell your Personal Data.

 

4. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your data under one or more of the following:

  • Contract performance
  • Your consent
  • Legitimate interests
  • Compliance with legal obligations

 

5. Data Retention

We retain Personal Data only as long as necessary to provide the Service, comply with legal obligations,
resolve disputes, and enforce agreements. Usage Data is retained for shorter periods unless required
for security or operational improvements.

 

6. International Data Transfers

Your information may be transferred to servers located outside your region. When doing so, we apply
appropriate safeguards such as Standard Contractual Clauses or other legally recognized mechanisms.

 

7. Disclosure of Data

 

7.1 SMS Opt‑In Data

We do not share your mobile phone number, SMS consent, or opt-in status with third parties for marketing or
promotional purposes. Your SMS opt-in data is used solely to send you the messages you agreed to receive.
Message frequency may vary. Message & data rates may apply. Reply STOP to unsubscribe, HELP for assistance.

 

7.2 Business Transactions

If The Sente Group is involved in a merger, acquisition, or asset sale, Personal Data may be transferred.

 

7.3 Legal Compliance

We may disclose Personal Data when necessary to:

  • Comply with applicable laws
  • Protect our rights or property
  • Investigate wrongdoing
  • Protect user or public safety

 

8. Security

We use commercially reasonable measures to protect your information. However, no method of storage or
transmission is completely secure.

 

9. Do Not Track / Global Privacy Controls

We do not respond to browser-based “Do Not Track” signals. Where required by law, we honor Global Privacy
Control (GPC) signals.

 

10. Your Privacy Rights

 

10.1 GDPR Rights

You may request to:

  • Access your Personal Data
  • Correct inaccurate data
  • Delete your data
  • Restrict or object to processing
  • Receive your data in a portable format
  • Withdraw consent

 

10.2 U.S. State Rights (CCPA/CPRA and others)

Depending on your state, you may also request to:

  • Know what data we collect
  • Delete your data
  • Correct inaccurate data
  • Opt out of sale/sharing (we do not sell data)
  • Limit use of sensitive data (we do not collect unnecessary sensitive data)

 

11. Service Providers

We use third parties for hosting, analytics, communication tools, and customer support. These processors
may access Personal Data only as needed to perform contracted services.

 

12. Analytics

We use services such as Google Analytics to monitor and improve the Service. You may opt out through
browser add-ons or device settings. For details, visit Google’s Privacy Policy.

 

13. Links to Other Sites

External sites linked from the Service are not under our control. We recommend reviewing the privacy
policies of each site you visit.

 

14. Children’s Privacy

We do not knowingly collect Personal Data from individuals under 18, and we do not knowingly collect data
from children under 13 in compliance with COPPA. Parents who believe a child has provided information may
contact us for deletion.

 

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page with a new
effective date. Continued use of the Service constitutes acceptance of changes.

 

16. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: sentetechsupport@sentegroup.com

Corporate Address:
The Sente Group, Inc.
11340 Lakefield Dr, Suite 200
Johns Creek, GA 30097